by Ursula Markham (Author)
A concise, straightforward book on how to handle difficult people in your personal or professional life.
Author Biography
Ursula Markham has many year's experience in training and staff counselling. She is the author of Managing Conflict and other successful books.
Number of Pages: 160
Dimensions: 0.44 x 7.76 x 5.17 IN
Publication Date: February 02, 1998